AI Agents Built to Work While You Sleep
Customer Support Agents
Stop making customers wait. Our AI support agents handle enquiries around the clock, across every channel your customers use — live chat, email, and messaging platforms. Incoming tickets are automatically classified, prioritised, and resolved with minimal human input, so your team can focus on the conversations that actually need them.
Sales Agents
Never let a warm lead go cold. Our AI sales agents score prospects based on intent and engagement, send personalised follow-up sequences at exactly the right moment, and feed every interaction directly into your CRM — keeping your pipeline moving without adding headcount.
Appointment & Demo Booking Agents
Remove the back-and-forth. Our booking agents schedule meetings automatically around rep and prospect availability, qualify leads before a demo is ever confirmed, and sync seamlessly with Google Calendar, Outlook, and your CRM.
Onboarding Agents
First impressions stick. Our onboarding agents walk new users through setup step by step, adapt the experience based on where each user is in their journey, and help them reach their first win faster — turning sign-ups into loyal, long-term customers.
Internal Support & IT Helpdesk Agents
Free up your IT team. Our internal agents help staff navigate HR, finance, and IT systems through natural conversation, resolve everyday questions without a single ticket being raised, and pull accurate answers straight from your internal documentation and knowledge bases.
Workflow Automation Bots
Connect everything, automate anything. Our workflow bots act across the tools your team already uses — Slack, Trello, Salesforce, Notion — triggering the right actions based on user behaviour or platform events, in real time, without delay.
Answers 24/7
Ensure your business never misses a customer inquiry, providing round-the-clock availability without staffing costs.
Handles FAQs
Instantly resolves all questions about your services using your custom business knowledge base.
Routes Calls
Seamlessly identifies caller intent and connects them to the right team member or department instantly.
Books Clients
Synchronizes directly with your scheduling software to book appointments and meetings automatically.
Popular AI Solutions:
Custom AI Architecture
ADVANTAGE
We create custom AI systems that integrate into your operational workflow, prioritizing fit over generic function.
Every agent is designed to ensure automation reflects the standards of your brand with technical accuracy.
The Tech Foundation
Innovation is integrated into our frameworks. We provide AI agents and assistant automations that operate with technical accuracy and infrastructure integration.
For more information, please select a service from our menu.
Let’s refine your strategy.
Discuss how our AI agents and custom automations can meet your business needs.
jamiebourne@yiagents.org
Direct Inquiries
07894802195
SERVICES OVERVIEW • CUSTOM DESIGN • TECHNICAL ACCURACY • INNOVATION