Real local businesses. Real numbers.

The business. Spin Doctor UK repairs and installs domestic appliances across Essex, Hertfordshire, London and Middlesex — washing machines, dishwashers, ovens and more, with same- and next-day appointments.

The problem. Like most busy repair firms, their engineers are out on jobs all day, and demand doesn't stop when the office closes. Every call that rang out — in the evenings, at weekends, or while the phone was already busy — was a potential booking going to a competitor.

What we did. We set up an AI receptionist trained on Spin Doctor's services, coverage area and the questions customers actually ask. It answers calls, helps the customer, and books them straight in for an appliance repair — sending confirmations automatically, day or night.

The result. The receptionist now books in the region of 110 appointments every month. At an average job value of £120, that's roughly £13,200 of booked work a month flowing through a system that never sleeps, never takes a holiday and never sends a caller to voicemail.

The business. Dean Humphrey's is a family-run appliance repair business serving Bromsgrove, Worcestershire and the wider West Midlands — 25+ years of experience, a 12-month guarantee, and a 4.9-star reputation from hundreds of local reviews.

What we did. We built Dean a fast, modern, conversion-focused website (dhrepairs.co.uk) with clear pricing, easy booking and a brand that looks the part. Then we paired it with carefully managed Google Ads to put him in front of local customers at the moment they're searching for help.

The result. The campaigns have been delivering an average cost per click of just £0.25, producing 1.05k conversions for a total spend of under £3,700 — an exceptionally low cost for genuine local enquiries. Alongside the numbers, Dean has seen great customer experiences and his branding getting noticed across his local area.